# Jordan Avery Mitchell Headline: Senior Project Manager | PMP | Agile Delivery Leader - Email: jordan.mitchell@example.com - Phone: (512) 555-0147 - URL: https://www.jordanmitchellpm.com Location: 600 Congress Avenue, Suite 1400, Austin, Texas, United States, 78701 Profiles: - LinkedIn: [@jordanmitchellpm](https://www.linkedin.com/in/jordanmitchellpm) - Twitter: [@jordanm_pm](https://twitter.com/jordanm_pm) - Medium: [@jordanmitchellpm](https://medium.com/@jordanmitchellpm) ## Basics - Certified Project Manager (PMP) with 8+ years of experience leading cross-functional teams to deliver software, infrastructure, and business transformation projects on time and within budget. - Proven expertise in Agile, Scrum, and Waterfall methodologies, with a track record of improving delivery velocity by up to 35% and reducing project risk through proactive stakeholder engagement. - Skilled in budget management, resource allocation, vendor negotiation, and executive reporting for portfolios ranging from $500K to $8M. - Adept at bridging technical and business conversations, translating complex requirements into actionable roadmaps and measurable outcomes. ## Education ### University of Texas at Austin Master, Business Administration, Score: 3.9, Aug 2016–May 2018 URL: https://www.utexas.edu Courses: Project Management, Operations Management, Financial Accounting, Organizational Behavior, Data Analytics for Business, Strategic Management Summary: - Graduated with distinction from the McCombs School of Business - Led a capstone project to redesign the delivery workflow for a local nonprofit, reducing average project cycle time by 22% - Served as vice president of the Graduate Project Management Club, organizing workshops with industry leaders ### Texas A&M University Bachelor, Industrial Engineering, Score: 3.7, Aug 2012–May 2016 URL: https://www.tamu.edu Courses: Engineering Economics, Probability and Statistics, Production Planning, Quality Control, Engineering Project Management, Systems Simulation Summary: - Built a strong foundation in process optimization, statistical analysis, and systems thinking - Completed a senior design project on lean manufacturing for a regional aerospace supplier - Interned with a logistics firm, supporting schedule tracking and resource planning ## Work ### Senior Project Manager Brightline Solutions Group, Jan 2022–Present URL: https://www.brightlinesolutions.com Keywords: Agile Delivery, Portfolio Management, Budget Management, Stakeholder Engagement, Risk Management Summary: - Lead a portfolio of 6 concurrent software delivery projects with a combined budget of $8M, consistently achieving 95%+ on-time milestone completion. - Established a hybrid Agile-Waterfall delivery framework that reduced scope creep by 28% and improved stakeholder satisfaction scores from 3.8 to 4.6 out of 5. - Coach and mentor 4 project managers and 12 cross-functional team members, introducing capacity planning and risk burndown practices. - Partner with product, engineering, and compliance teams to align roadmaps, manage dependencies, and ensure regulatory readiness for fintech clients. - Present monthly executive dashboards covering schedule, cost, risk, and benefits realization to C-level sponsors. ### Project Manager Cedar Point Digital, Jun 2019–Dec 2021 URL: https://www.cedarpointdigital.com Keywords: Scrum, Jira, Vendor Management, Change Control, PMO Summary: - Managed 15+ web and mobile application projects from initiation through launch, with budgets up to $1.2M and teams of 10-18 people. - Implemented Scrum ceremonies and Jira workflows, increasing sprint predictability by 30% and reducing average defect escape rate by 18%. - Negotiated vendor contracts and managed external partners, saving $220K over two years through consolidated licensing and improved payment terms. - Built project charters, WBS, RAID logs, and change control processes adopted as standard templates across the PMO. ### Associate Project Manager Lone Star Infrastructure Partners, Jul 2018–May 2019 URL: https://www.lonestarinfra.com Keywords: Infrastructure, Compliance, Scheduling, Reporting, Agile Transition Summary: - Supported the delivery of municipal infrastructure and IT modernization projects with budgets totaling $3.5M. - Coordinated schedules, permits, and vendor deliverables across 8 workstreams, ensuring compliance with city and state requirements. - Prepared weekly status reports, meeting minutes, and risk registers for project sponsors and steering committees. - Assisted in the transition from waterfall to agile for the internal tools team, facilitating retrospectives and backlog grooming. ## Languages - English: Native or Bilingual Proficiency, Keywords: TOEFL 115 - Spanish: Full Professional Proficiency, Keywords: DELE C1 - French: Elementary Proficiency ## Skills - Project Management: Expert, Keywords: Agile & Scrum, Waterfall, Hybrid Delivery, Portfolio Management, Risk Management, Budgeting, Resource Planning - Tools & Platforms: Advanced, Keywords: Jira, Confluence, MS Project, Asana, Trello, Smartsheet, Miro - Leadership & Communication: Expert, Keywords: Stakeholder Engagement, Executive Reporting, Team Mentoring, Conflict Resolution, Vendor Negotiation - Technical Acumen: Intermediate, Keywords: SQL, API Integration, Cloud Fundamentals, Data Analysis, CI/CD Concepts ## Awards ### Project Management Excellence Award Brightline Solutions Group, Nov 2023 Summary: Recognized for leading the highest-performing delivery portfolio in the company, achieving 98% on-time delivery and a 4.7/5 stakeholder satisfaction rating. ### Dean's List University of Texas at Austin, May 2017 Summary: Awarded for academic excellence in the McCombs School of Business MBA program. ## Certificates ### Project Management Professional (PMP) Project Management Institute, Mar 2020 URL: https://www.pmi.org/certifications/project-management-pmp ### Certified ScrumMaster (CSM) Scrum Alliance, Sep 2019 URL: https://www.scrumalliance.org/certifications ### Certified Agile Leader (CAL) Scrum Alliance, Jun 2022 URL: https://www.scrumalliance.org/certifications ## Publications ### Agile Portfolio Management in Regulated Industries PMI Global Congress Proceedings, Oct 2022 URL: https://www.pmi.org/learning/library/agile-portfolio-management-regulated-industries Summary: - Examines how hybrid delivery models can satisfy regulatory requirements while preserving Agile flexibility. - Presents a case study from fintech and healthcare projects with measurable improvements in compliance and speed. - Offers practical templates for RAID logs, stage gates, and executive dashboards. ## References ### Dr. Evelyn Hart Former MBA Capstone Advisor, evelyn.hart@utexas.edu, (512) 555-0198 Summary: Jordan consistently demonstrated exceptional leadership and analytical rigor. Their ability to align diverse stakeholders and drive projects to completion makes them an invaluable asset to any organization. ## Projects ### Global ERP Rollout A multi-site ERP implementation for a manufacturing client across 6 countries., Feb 2022–Nov 2023 URL: https://www.brightlinesolutions.com/projects/global-erp Keywords: ERP, Change Management, Vendor Coordination, Global Rollout Summary: - Led a 25-person cross-functional team through discovery, design, build, test, and deployment phases. - Managed a $4.2M budget and coordinated 5 external vendors, delivering all 6 country rollouts within 3% of budget. - Reduced order-to-cash cycle time by 19% through process standardization and automation. ### Customer Data Platform Migration Migrated legacy customer data into a unified cloud platform for a retail client., Jan 2021–Aug 2021 URL: https://www.cedarpointdigital.com/projects/cdp-migration Keywords: Data Migration, Cloud, Data Quality, Stakeholder Management Summary: - Directed a 12-person team to migrate 40M+ customer records with zero critical data loss. - Established data quality gates and rollback plans that reduced post-launch incidents by 40%. - Facilitated weekly steering committee meetings and delivered executive dashboards on progress and risks. ## Interests - Professional Development: Agile Coaching, Leadership, Public Speaking, Mentoring - Personal: Trail Running, Cooking, Travel, Photography ## Volunteer ### PMI Austin Chapter Volunteer Program Coordinator, Jan 2021–Dec 2023 URL: https://pmi-austin.org Summary: - Coordinated monthly professional development events for 300+ chapter members, increasing attendance by 25%. - Recruited and managed 15 volunteers, creating onboarding materials and recognition programs. - Facilitated a mentoring circle for aspiring project managers, supporting 20 mentees over two years.