# Maya Patel

Headline: Product Manager with 7+ years of SaaS and AI product experience

- Email: maya.patel@example.com
- Phone: (415) 555-0193
- URL: https://mayapatel.dev

Location: San Francisco, California, United States, 94107

Profiles: 
- LinkedIn: [@mayapatel](https://www.linkedin.com/in/mayapatel)
- Twitter: [@mayapatel_pm](https://twitter.com/mayapatel_pm)

## Basics

- Product Manager with 7+ years of experience defining and launching data-driven SaaS products
- Proven track record of growing ARR by 3x through customer discovery, roadmap execution, and cross-functional leadership
- Skilled in merging qualitative user research with quantitative analytics to prioritize features that deliver measurable outcomes
- Experienced in leading agile teams and collaborating with engineering, design, GTM, and executive stakeholders
- Passionate about applying AI/ML capabilities to solve real customer problems in responsible and user-friendly ways


## Education

### University of California, Berkeley

Bachelor, Business Administration and Computer Science, Score: 3.9, Aug 2014–May 2018

URL: https://www.berkeley.edu/

Courses: Product Management and Innovation, Data Structures and Algorithms, Consumer Behavior, Marketing Analytics, Finance, Machine Learning and Artificial Intelligence, Entrepreneurship, Design Thinking

Summary: 
- Graduated with highest honors and completed an interdisciplinary capstone that resulted in a working product prototype
- Served as president of the campus Product Club, organizing industry speaker series and product case competitions
- Developed foundational skills in software development, data analysis, and customer-centric business strategy


## Work

### Senior Product Manager

Nimbus Cloud Technologies, Jun 2022–Present

URL: https://www.nimbus-cloud.io

Keywords: AI/ML, Roadmap Strategy, OKR Planning, Customer Discovery, Cross-functional Leadership

Summary: 
- Own the product strategy and roadmap for an AI-powered customer service platform used by 1,200+ enterprise teams
- Grew monthly active users by 45% and increased paid conversion by 28% through targeted onboarding improvements and a rebuilt pricing page
- Led discovery and delivery of an intelligent suggestions feature, reducing average first-response time by 22%
- Partner with engineering, design, data science, and sales leaders to align quarterly OKRs and accelerate time-to-market
- Direct cross-functional squads of 12 with a mentorship focus on design and product analytics


### Product Manager

Brightpath Analytics, Jun 2020–May 2022

URL: https://www.brightpath.ai

Keywords: SaaS, A/B Testing, User Interviews, Experimentation, B2B Analytics

Summary: 
- Managed the analytics suite for a mid-market B2B SaaS product, handling 30+ releases per year
- Introduced an experimentation framework that increased feature adoption by 20% and reduced churn by 15%
- Conducted 50+ user interviews and synthesized insights into prioritized product themes and acceptance criteria
- Launched a self-serve reporting module that drove a $1.2M increase in annual recurring revenue
- Developed a product analytics maturity model to improve data quality and internal decision-making


### Associate Product Manager

LeadGenix, Jul 2018–Jun 2020

URL: https://www.leadgenix.co

Keywords: Backlog Management, Agile, Customer Success, Sprint Planning, Competitor Analysis

Summary: 
- Supported the senior product team in building a marketing automation web application for SMBs
- Coordinated sprint planning, backlog grooming, and release communication across remote teams
- Automated weekly competitor analysis and usability review processes, saving 6 hours of manual work per week
- Collaborated with customer success on win/loss analysis that refined the qualification criteria for lead-scoring workflows


## Languages

- English: Native or Bilingual Proficiency, Keywords: TOEFL 118
- Spanish: Full Professional Proficiency, Keywords: DELE C1
- Mandarin: Elementary Proficiency, Keywords: HSK 3

## Skills

- Product Management: Expert, Keywords: Roadmapping, User Research, Agile Development, Stakeholder Management, OKR Planning, Pricing Strategy
- Data Analytics: Advanced, Keywords: SQL, Amplitude, Google Analytics, A/B Testing, Metrics
- Design & Prototyping: Intermediate, Keywords: Figma, Miro, Wireframing, User Journey Mapping
- Technical Fluency: Intermediate, Keywords: REST APIs, Python, JavaScript, AWS, Machine Learning Basics

## Awards

### Product Leader of the Year

SFF Product Leadership Forum, Dec 2023

Summary: 
Recognized for delivering an AI-native user experience that became a company flagship feature and significantly exceeded adoption targets.

### Dean's List

University of California, Berkeley, May 2016

Summary: 
Awarded for outstanding academic performance in business and computer science coursework.


## Certificates

### Certified Product Manager (CPM)

Product Management Consortium, Apr 2022

URL: https://www.productmanagementconsortium.org/certification
### Pragmatic Institute Certification

Pragmatic Institute, Sep 2021

URL: https://www.pragmaticinstitute.com
### AWS Cloud Practitioner

Amazon Web Services, Feb 2021

URL: https://aws.amazon.com/certification/certified-cloud-practitioner

## Publications

### Designing Responsible AI Product Features Customers Can Trust

Product Coalition, Feb 2023

URL: https://medium.com/product-coalition/designing-responsible-ai-product-features-customers-can-trust

Summary: 
Explores how product managers can combine transparent AI model disclosures, user control, and ethical design principles to create products that earn long-term customer trust.


## Projects

### MarketPulse Analytics Dashboard

A self-served product analytics dashboard concept designed to help small teams understand feature adoption and user retention., Jan 2021–Apr 2021

URL: https://github.com/mayapatel/marketpulse

Keywords: Product Analytics, Figma, SQL, Information Architecture

Summary: 
- Created end-to-end UX concept and interactive MVP in Figma
- Defined event taxonomy and sample SQL queries for core product metrics
- Ran usability tests with 10 potential users and iterated based on the findings


## Interests

- Tech & Design: AI Ethics, Design Thinking, No-Code
- Outdoor Activities: Hiking, Trail Running, Kayaking

## Volunteer

### Women in Product

Mentorship Lead, Jan 2021–Present

URL: https://www.womeninproduct.org

Summary: 
- Mentored 12 early-career product managers and developed a structured onboarding guide for the mentorship program
- Organized monthly speaker events and cross-company product workshops with 200+ attendees
- Built a resource library of product templates and interview preparation material for the community